Intellix
One platform for every customer conversation.
Intellix is an all-in-one AI-powered Voice and Chat Assistant Platform that lets businesses automate customer interactions through intelligent voice calls, multilingual chat, and knowledge-driven engagement. Upload your documents to build a custom knowledge base, run AI-driven outbound and inbound calls, embed a multilingual chat widget on any website, and let customers query your business database in plain English. Voice, chat, knowledge, and data — all unified on one dashboard, so engagement is faster, smarter, and entirely automated without losing the human-like quality of every conversation.
Riya Mehta
Outbound · 0:42
Transcript
“Yes, I'd like to know about your premium plan and the renewal options for next quarter…”
Hi, what's the difference between Pro and Enterprise?
Pro covers up to 10 users with standard support; Enterprise adds SSO, audit logs, and dedicated success.
क्या enterprise में Hindi support मिलेगा?
Customer engagement runs on five disconnected tools.
Voice calls live in one platform, chat in another, the knowledge base in a third, the CRM in a fourth, and the business database is locked behind ticket queues. Repetitive questions get answered differently across channels. Inbound calls fall outside the searchable record. Multilingual support means hiring a new team. And scaling support means scaling headcount linearly. Intellix consolidates all of it onto one platform — the same AI handles voice and chat, grounded in the same knowledge base, with direct read access to your business data.
Voice, chat, knowledge, and data — on one platform.
Every step of the customer conversation runs on Intellix — from the first inbound call to a multilingual chat reply to a plain-English database lookup. All on one dashboard, all grounded in your own knowledge.
Your knowledge, on autopilot
Drop in your PDFs, documents, or text and Intellix has them ready to use across every voice call and chat. Automatic indexing — no tagging, no taxonomy, no setup time.
AI voice calls — outbound, at scale
Start one or a thousand simultaneous AI-led calls. Every conversation transcribed, summarized, and scored on sentiment + intent automatically. Customizable tone, gender, and language.
Multilingual chat widget
One embed script, instant chat in every language your customer speaks. Voice and text in the same conversation. Live preview of the embed before it goes on your website.
Every inbound call, captured
Calls log, transcribe, and analyze themselves the moment they ring. Tone, sentiment, and intent surfaced on a unified dashboard. Search past conversations the same way you'd search email.
Plain-English database chat
Customers (or your team) ask questions in natural language and Intellix returns live answers from your business database — securely scoped, auditable, with analytics for visual decision-making.
One unified dashboard
Voice + chat + knowledge + database, all visible on one screen. Filter and search across every interaction. No tab juggling, no context loss between channels.
Stop running customer engagement on five disconnected tools.
Today's customer engagement is split across a call-centre stack, a separate chatbot, a knowledge base tool, a CRM lookup, and a DB query interface. Intellix replaces all five with one platform, one dashboard, and one source of truth.
Before · 5 tools
Call-centre software
Standalone · separate vendor
Standalone chatbot
Standalone · separate vendor
Knowledge base tool
Standalone · separate vendor
CRM lookup workflow
Standalone · separate vendor
DB query tool
Standalone · separate vendor
After · 1 platform
LiveIntellix dashboard
Voice + chat + knowledge + database — on one screen.
- Outbound voice + inbound voice — same dashboard
- Multilingual chat widget — one embed script
- Knowledge base grounds every response
- Plain-English database lookups, securely scoped
- Sentiment + intent + transcript on every call
Built for the teams whose customers don't pick a channel.
Wherever conversation volume outpaces headcount, Intellix closes the gap — across voice, chat, and data, in every language your customer speaks.
Customer support teams scaling fast
Call centres and inbound support floors that need to multiply throughput without multiplying headcount, in every language their customers speak.
Sales & lead-engagement teams
Outbound voice campaigns at scale, with every conversation auto-logged, sentiment-scored, and summarized for the rep who picks up the next step.
Product, knowledge & operations teams
Companies with an existing knowledge base or business database that want to make it self-serve for customers via chat and voice — without building a custom front-end.
Other products you should know about
See Intellix in action
Ready when you are.
Walk through Intellixwith our team, or download the brochure for the full overview. Pricing is tailored to your team size and rollout — share your context on the demo and we'll come back with a quote.