Finance & Operations.
Paperwork. Posted. Reconciled.
The back office is where modern businesses lose hours every day — invoices that need typing, GST that needs reconciling, POS that doesn't talk to the ledger, and vendor questions that pile up unanswered. Most teams power through it with one underpaid accountant, one Excel sheet, and a folder of scanned PDFs. Infizia replaces all of that with one connected stack: every document gets read and posted automatically, every counter reconciles to the same ledger in real time, and every routine question gets answered the moment it's asked.
Journal entries · auto-posted
+14 todayInvoice posted
09:14Aria Skincare
DocuMindPOS sale
09:18Counter · Mumbai
EyePOSVendor payment
09:22Brew Lab
DocuMindGST input claimed
09:31Pack & Go
DocuMindPOS sale
09:34Counter · Pune
EyePOSService invoice
09:42Maison Wear
DocuMindReturn refund
09:46Order #4821
EyePOSReconciled
09:50GSTR-3B · Q4
DocuMindRunning balance
₹4.32 Cr
↑ ₹1.36 L · today
Where back-office time actually goes.
Most finance teams spend more time moving data than analysing it. Most ops teams firefight the same five questions every day.
8 hrs
per week per accountant typing invoices manually
Mid-size finance teams · baseline
₹14L
average annual cost of GST + reconciliation errors per business
Industry estimate · mid-market retail
21 days
average gap between invoice receipt and ledger posting
When done manually
3+
tools for one transaction: POS, accounting, GST utility
Standard small-business setup
Four frictions every back office is paying for.
Manual data entry, mismatched systems, slow vendor responses, and SLA blindness — the back office's universal four-pack.
Friction
Invoices typed by hand
Every supplier invoice, every claim form, every sales bill gets re-keyed into the ERP by an accountant. Errors compound, audits drag, and the team spends weeks doing data entry instead of analysis.
Friction
POS, accounting, GST live in 3 places
Shop counter uses one system, the books use another, the GST utility is a third. End-of-month reconciliation is someone's full week — and any drift becomes a tax liability.
Friction
Vendor + customer queries pile up
"Has my payment been processed?", "Where's my GST input credit?", "Why is the bill different?" — every one of these is a human pulling up three screens to answer a routine question.
Friction
SLA blindness on the ops floor
Who's processing what, who's behind, who's on track — most ops leaders only find out at the monthly review. By then it's too late to course-correct.
Four products. One real-time ledger.
DocuMind reads everything. EyePOS prices and posts everything. Intellix answers everything routine. Performix audits the ops team itself.
Wherever paperwork shapes the P&L.
The same four-product stack scales — what changes is which product leads and how the ledger is shared across teams.
Multi-location retail & wholesale
EyePOS unifies counters, inventory, and accounting across branches. DocuMind reads supplier invoices on the way in. The whole network reconciles to one real-time ledger.
Mid-market finance & shared services
Centralise document processing across business units. DocuMind reads, validates, and posts. Performix dashboards the team. SLAs become enforceable, not aspirational.
Service businesses with high paperwork volume
Insurance, logistics, healthcare, education — anywhere a customer interaction generates 3+ documents. Read once, post once, and answer the inevitable follow-up automatically.
Hours back. Errors gone. Books closed faster.
Each tile compounds: faster posting → cleaner books → faster close → cleaner audit. The whole back office moves up a tempo.
Outcome
−85% data entry
DocuMind reads every document and posts the structured fields straight to the ERP. The accountant stops typing — and starts checking.
Outcome
Real-time GST
Every counter sale, every supplier invoice, every return reconciles to the same ledger in real time. Filing prep collapses from days to a click.
Outcome
Same-day reconciliation
POS, accounting, and GST utility unified into one system. Multi-location, multi-counter — closed and balanced by end of day.
Outcome
−70% routine queries
Vendor + customer questions on payment status, GST, and reconciliation answered automatically — in any local language, at any hour.
Finance & Operations · with Infizia
Let's map this to your business.
Walk through a tailored finance & operations rollout with our team — products, services, sequencing, and measurable outcomes scoped for your size and stage. Or grab the corporate brochure for the full Infizia overview at your own pace.